sales · $34 · digital download · instant ZIP

Retainer Conversion Mini-Playbook

Price: $34 USD · Format: Timing guide + offer structures + email scripts + 90-day plan · Delivery: Instant after PayPal

Who this is for

Project freelancers who want predictable monthly income and already have at least one happy client (or a project about to land successfully).

Outcome

Convert a successful project client into a retainer without sounding pushy — with written offer structures and scripts.

Why retainers are the real win

Impulse packs pay once. A $1,000/mo retainer pays again every month. This playbook is designed to start that conversation cleanly after proof of delivery.

When to pitch (green lights)

• Project delivered successfully and client is responsive
• Client said variants of “this was easy / clear / fast”
• Ongoing needs appeared (updates, content, support, iteration)
• They asked “can you also…” more than twice
• They care about continuity more than one-off cost

When NOT to pitch (red lights)

• Unpaid invoices outstanding
• Active scope dispute or trust damage
• Client is shopping purely for cheapest vendor
• You cannot define a monthly definition of done

Retainer offer structures

A) Hours retainer

• {{n}} hours/month
• Unused hours: roll max {{x}} OR reset
• Overage: {{rate}}/hr
• Best for: mixed ad-hoc support

B) Outcomes retainer

• Fixed monthly outcomes (example: 4 landing updates + monthly report)
• Clear acceptance criteria
• Best for: clients who hate hourly ambiguity

C) Priority access retainer

• Smaller base hours
• Priority response SLA
• Discounted future projects
• Best for: clients who value speed/access

Packaging template (send as one-pager)

Name: {{Care Plan / Growth Retainer}}

Includes: {{bullets}}

Response SLA: {{e.g., 1 business day}}

Meeting cadence: {{biweekly 30 min}}

Price: ${{}}/mo

Start date: {{}}

Cancel: {{30-day notice}}

Not included: net-new large builds (quoted separately)

Email script — soft pitch after delivery

Subject: Keeping momentum on {{project}}

Hi {{name}}, glad {{deliverable}} is live. If you want steady improvements without restarting a project each time, I offer a monthly retainer that covers {{includes}}. Typical clients use it for {{use_cases}}. Want me to send a one-page option sheet (Good/Better)?

Email script — option sheet send

Here are two retainer options. Most choose Better for {{reason}}. If neither fits, we can stay project-based — no pressure.

Email script — if they ghost the retainer pitch

Hi {{name}} — no worries if monthly isn’t the move right now. I’ll keep you on project-based pricing. If bandwidth opens for a light care plan later, tell me and I’ll reshare options.

Boundary rules (protect you)

• Unused hours policy written down before start
• Big new builds still require scope + quote
• Pause work if invoice overdue
• Meeting agenda required (no endless “catch-ups”)
• Change requests logged as tickets, not chat chaos

30 / 60 / 90 retainer success plan

Day 30: quick wins + visibility report (what changed)

Day 60: optimize what worked; cut what didn’t

Day 90: renewal conversation with results + next quarter plan

Metrics to show at renewal

• Tasks completed
• Turnaround times
• Issues prevented
• Business outcomes (leads, conversion, time saved) — only real numbers

ROI

Landing one modest retainer can outperform dozens of one-off $19 packs. Use this playbook to professionalize the ask.

FAQ

What if they only want ad-hoc? Stay project-based; don’t force it.

Can I offer a 3-month minimum? Yes — state it clearly in the one-pager.

Delivery

Full mini-playbook + scripts after PayPal. Customize names/prices before sending.

Bonus deep library (included in your ZIP)

ZIP extras include offer sheets, conversion stories, design worksheets, and first-30-days after pitch system.

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix

Choose the shape

Pricing anchors

Start at ~20–40% of typical project value per month for care plans.

Priority access can be lower hours but higher rate.

Renewal conversation outline (Day 80)

1. Show completed tickets + outcomes
2. Show response times
3. Propose next-quarter outcomes
4. Ask to continue / adjust / pause

Contract clauses worth having

Unused hours policy · large-build exclusion · pause for nonpayment · 30-day notice · meeting agenda required

Ultra-detailed appendix